Legal & Compliance
Privacy Policy
Last updated: August 2026
1. Introduction
HowLow Services ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect personal information when you visit our website or submit an enquiry for our cleaning and home support services.
2. Information We Collect
When you fill out our quote request form, we collect the following personal data:
- Full Name
- Email Address
- Phone Number
- Postcode / Location
- Service Preferences and enquiry details
3. How We Use Your Information
We collect and use your data exclusively to:
- Process and respond to your quote enquiries.
- Coordinate service visits and provide requested cleaning solutions.
- Communicate with you regarding your bookings or customer service queries.
4. Data Sharing & Security
We do not sell, rent, or trade your personal information to third parties. Your submission details are securely processed via Netlify forms and accessible only to authorized staff dedicated to managing your request.
5. Your Rights
Under UK data protection laws, you have the right to request access to the personal data we hold about you, request corrections, or ask for your personal data to be deleted from our records.
6. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: info@howlowservices.co.uk
Phone: 0800 123 4567